Editorial by John Sackett, President and CEO of Adventist HealthCare
Every day, exceptional care is built through the moments that often go unseen. It is reflected in how our team greets a patient, listens to a concern, explains a procedure, supports a colleague, or follows through on a commitment. These moments shape experiences, build trust and define Adventist HealthCare as an organization.
That commitment has earned recognition through the Malcolm Baldrige National Quality Award process. We have been selected for a site visit in fall 2026, marking a significant milestone in our pursuit of performance excellence.










